At Diamond Kitchen and Bath, we have been serving the Phoenix, Arizona metropolitan area since 1986, providing our customers with the finest kitchen and bathroom cabinetry and countertops at unmatched prices. Our team of professional salespeople and expert designers are dedicated to helping you create the kitchen or bathroom of your dreams, maximizing your budget while meeting your needs. With our commitment to excellence and customer satisfaction, we have earned an A+ rating with the Better Business Bureau and an excellent standing with the Registrar of Contractors.
Our History and Mission
Founded in 1986, Diamond Kitchen and Bath has been a family-owned and operated business for over three decades. Our mission is simple: to provide our customers with gorgeous kitchens and bathrooms at incredible prices. We believe that every customer deserves a personalized experience, which is why we train our design staff to maximize function and aesthetics while providing expert advice and guidance throughout the entire remodeling process.
Our Services
At Diamond Kitchen and Bath, we offer a wide range of services to help you achieve your kitchen and bathroom remodeling goals. Our services include:
- Professional Kitchen and Bath Design Team: Our team of experienced designers will work with you to create a customized design that meets your needs, budget, and style preferences.
- State-of-the-Art Fabrication Facility: Our in-house fabrication facility allows us to create countertops that meet your specific needs, ensuring a high-quality finish and a perfect fit.
- In-House Installation Crews: Our trained and experienced installation crews will ensure a smooth and seamless installation process, minimizing downtime and ensuring your kitchen or bathroom is back in operation as soon as possible.
- Accessories and Finishing Touches: We offer a wide range of accessories and finishing touches to complete your kitchen or bathroom, including cabinets, countertops, sinks, faucets, and trim.
Why Choose Diamond Kitchen and Bath
At Diamond Kitchen and Bath, we understand that our customers have options when it comes to choosing a kitchen and bathroom remodeling company. Here are just a few reasons why we are the best choice for your project:
- Lowest Prices in the Neighborhood: We buy in bulk from our suppliers, allowing us to pass the savings on to our customers.
- Expert Design and Installation Staff: Our design and installation staff are experienced professionals who will ensure a high-quality finish and a perfect fit.
- State-of-the-Art Fabrication Facility: Our in-house fabrication facility allows us to create countertops that meet your specific needs, ensuring a high-quality finish and a perfect fit.
- 4 Convenient and Beautiful Showrooms: We have four showrooms located throughout the Phoenix area, making it easy for you to visit and see our products in person.
Visit One of Our Showrooms
At Diamond Kitchen and Bath, we invite you to visit one of our four showrooms located throughout the Phoenix area. Our showrooms are filled with a wide range of kitchen and bathroom cabinetry and countertops, including laminate and granite options. Our knowledgeable and experienced sales staff will be happy to assist you in selecting the perfect products for your project.
Communication Issues
The majority of the reviews express disappointment with the communication process of Diamond Kitchen and Bath. Jeff Brickell specifically mentioned that the company's communication was "disgraceful" and that installers were always late or had personal issues that needed attention. Eileen Clifton also experienced communication issues, mentioning that there was a lack of communication between parties and with her, resulting in some hiccups during the project.
Service and Quality
While some reviewers were satisfied with the service and quality of work provided, others were not. Jeff Brickell experienced a lengthy wait and poor service, stating that he would have paid double to get better service and a finished kitchen sooner. Eileen Clifton, on the other hand, was pleased with the results, but mentioned some minor issues with communication and waiting for the demolition to be completed.
Employee Performance
Several reviewers praised the performance of specific employees, including Anthony and Rudy (5 stars), who delivered cabinets efficiently and took great care unboxing them. Robert Willison (5 stars) was also commended for his exceptional work, explaining everything he was doing and going above the call of duty to ensure the safety of the customer's countertops.
Overall Experience
The reviews suggest that the overall experience with Diamond Kitchen and Bath can vary greatly depending on the specific project and employees involved. Some reviewers were extremely satisfied, while others were thoroughly disappointed.
